Phumelelo Lodge is located in a malaria free area so there is no need to worry about malaria precautions. Bring comfortable, light clothing,  swimsuits and swimming towels in the summer and warm clothes for the winter.

The wind-chill factor on the early morning and late afternoon game drives can make it chilly in winter and even though we provide blankets we recommend a thick fleece jacket, beanie and scarf. Comfortable walking shoes, binoculars, cameras, animal/bird books, sun hats and plenty of sunscreen are also advised.

Check in / Check out times: (subject to special arrangement)

• The earliest check in time for all rooms is 2 PM.
• Check out time is 11AM.
• Dinner Service: Kindly note that dinner service is between 7pm – 9pm
• Guests arriving after 8pm will be charged R100 late arrival fee every hour or part thereof as we have to make special arrangements at our security gate which gets locked at 18h30 due to it being a big five Game Reserve.
  
• No children under age of 18 unless prior arrangement with establishment has been made

• Cancellations received up to 4 weeks prior to arrival – forfeiture of 50% deposit due / payable.
• Cancellations received within 4 – 2 weeks of arrival – forfeiture of 75% of total amount due.
• Cancellations received within 2 weeks of arrival – forfeiture of 100% of total amount due.

Late Cancellation / No Show Policy

If booked accommodation is not taken up for any reason, no refund can be made against the reservation and it cannot be substituted for an alternative future date.